IT Service Management

Gartner® recognizes Ivanti as a Leader in the 2022 Magic Quadrant™ for IT Service Management Platforms

BETTER EXPERIENCES. BETTER OUTCOMES

IT Service Management

WHY IVANTI IT SERVICE MANAGEMENT

Deliver strategic value

Save time and reduce resources dedicated to managing your assets.

Accelerate service delivery

Transform the employee experience across the entire organization with truly modern service delivery that enables you to reduce escalations and accelerate resolutions.

Optimize Costs

Reduce the need for costly developer resources while simultaneously increasing time to value.

Optimize your assets

Gain complete visibility to maximize the performance and value of your hardware and software assets.

Provide engaging self-service

Transform the service experience for your users with AI-powered chatbots and service portals.

Improve service quality

Automation services empower service owners and business managers to adapt, design and take control of workflows without any coding, improving service quality and consistency.

Stay Connected

Staff and users can employ their mobile devices to stay connected no matter where they are.

Gain actionable insights

Monitor service delivery, quality and commitments with role-based dashboards

Cloud or on-premise, you decide

Flexibility to deploy in the cloud, on-premises or a hybrid combination.

Ready to Achieve Outstanding Performance?

IT Service Management

With IVANTI ITSM, ITAM & Unified Endpoint, you can easily request a service or change, automatically approve and authorize the request, plan for appropriate remediation measures, automatically deploy the changes to the end users, monitor compliance and service level agreements and control your services portfolio on an ongoing basis to ensure enhanced service quality and customer satisfaction.

We Provide IT Service Management with Sophisticated Hybrid IT

In REALTA you not only have the right and proper ITSM solution, but you will also get what we call 'ONE SOLUTION'service where process of implementation of ITSM will be covered by us, ranging from the preparation of appropriate IT infrastructure, set up hardware as needed, up to training and implementation of ITSM with a comprehensive methodology.

PT Realta Chakradarma


Phone: +62 21 - 386 1772
Fax : +62 21 - 386 1771

WhatsApp :  +62 811 1221 789 (chat only)

Email : info@realta.co.id

Address:

Jl. Petojo Melintang No. 25A
Petojo Selatan - Gambir
Jakarta Pusat 1016
Indonesia

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