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types of malls that are preferred by tenants in Jakarta

Types of malls that are preferred by tenants in Jakarta

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Jakarta is one of the cities with the most malls and visitors in Indonesia. Many people are interested in renting one of the spaces to run their business. However, there are a few...

Jakarta is one of the cities with the most malls and visitors in Indonesia. Many people are interested in renting one of the spaces to run their business. However, there are a few criteria that tenants choose on which mall is the most suitable to run their business.

  1. Crowded with visitors
  2. Affordable rent
  3. Has complete facilities
  4. Gets fast and easy management services

With that kind of human traffic, it is important for malls to capture the customer’s attention so they spend money. Therefore it is important for tenants to pick the best place to market their items. If they gain profits from staying there they will keep renewing the contract.

What should the mall management do to fulfill the criteria?

The first thing that must be done is to have a system that helps the mall service to be better at delivering services and create convenience for tenants and visitors.

Why a system is needed?

Through the mall management system, it is possible for the building manager to manage the number of units on different floors or even on multiple properties. Another feature that is useful for building managers is finance and accounting, tenant complaint management and logistic features.

What are the benefits for tenants?

Tenants will experience positive effects through the good mall management. Let us take a few examples: usually, tenants are so busy with their normal routine that they forgot to check when the contract ends, therefore making them pay the rental fee in time. This causes the management to suffer from financial burdens because of having to pay first. This issue will not happen if the tenant gets the reminder notification on their phone and could pay through one application.

Furthermore, there are tenants who could not be bothered to complain to the management regarding damages due to the long process of repair and there are no descriptions about when it will be fixed and who will fix it. This problem could be solved if the building manager has the Tenant Complaint feature in the mall management system, all of the complaint reports are recorded properly and will be responded quickly because all of the processes are done on a smartphone.

There are so many more benefits for the tenant if the mall uses a system that could make all jobs become efficient and effective. This could be the base of enabling the 4 criteria above.

So as a building manager, the issue you have to pay attention is having a management system for your mall is important.

One of the mall/building management system that is highly trusted in Indonesia or in big cities such as Jakarta is BIMASAKTI.

BIMASAKTI has been trusted for 22 years and has hundreds of clients such as Lotte Shopping Avenue, Plaza Cibubur, PTC Mall, Solo Square, etc. BIMASAKTI is a complete and integrated solution for malls, offices, and apartments that could be customized according to your property needs.

For more information about the solution please contact our phone at +62 21 - 386 1772 or WhatsApp +628111221789 (Chat Only) or our email at This email address is being protected from spambots. You need JavaScript enabled to view it.

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